⚙️ Operations
Daily workflow, customer support, analytics and more — the systems that keep your store running smoothly every day.
How to Handle Returns, Refunds, and Customer Service
A customer who reaches out with a problem is usually still open to a resolution. It is silence, or a slow response,…
How to Set Realistic Shipping Times and Communicate Them to Customers
A customer who was told five days and waits fifteen feels misled, even if fifteen days is a perfectly normal delivery time…
How to Handle Chargebacks and Payment Disputes
A chargeback notification often arrives with a short, firm deadline. Knowing what to gather and submit in advance makes the difference between…
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